For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
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How to Develop a Superior Memory
For all its power and abilities, few know how to use that gray matter that can spell the difference between success and failure, a life well lived or a dismal failure. The most sophisticated computer that matches the power of the human mind has yet to be invented. Yet for all it amazing capability, few […]