For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
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Real Facts About Magento
Magentо was developed in the late 2006 and the first public beta version was released in 2007. This content management system has been noticed by such giants as Amazon and eBay. In July 2011, eBay has become the owner of 100% Magento shares. Nowadays Magento holds a leading position among open source CMS. It has […]