Nowadays, the speed of the Internet allows you to work with files in the clouds – quickly upload and download data on remote resources. Online services help manage projects, create IT products, keep accounts and solve almost any business problem. Let’s learn how cloud services are arranged and what business problems can be solved with […]
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The Benefits of Outsourcing an Inbound Call Center
For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]