What shows up when you Google your company’s name? Is it a bunch of blog posts and tweets from people who’re fuming about something you did? Or are most of the comments you’ve received online fairly positive? If you’ve got a bunch of negative reviews about your business floating around online, they could come back […]
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The Pros and Cons of Customer Surveys
In the hyper-competitive business world of the twenty-first century, every little bit of market research helps. Businesses oftentimes find themselves making many tiny shifts in their business practices to try to maximize their profits. This can be something as small as changing the colors on a uniform or adjusting an employee’s closing announcement script. Whatever […]