For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
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How Renault Duster changed the company’s fortunes in India
Introduction: Renault is a French vehicle manufacturer and it designs and manufactures a variety of cars and commercial trucks. It entered the Indian market in 2005 by a joint venture with Mahindra and Mahindra. In 2010 it took its share back from Mahindra and Mahindra and started its own company, which is called as “Renault […]