For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
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Top Five Reasons Why FB Beats G+ as a Social Network
Currently there are numerous social networking sites and marketing tools to help businesses promote their brand name. Two of the major social media advertisement powerhouses are Facebook and Google Plus. The choice between the two is a difficult one. Facebook is an established entity and has made its mark throughout the years but can Google […]