Many businesses are beginning to turn to VoIP services for their daily communication requirements. SIP trunking makes it easier to adopt this type of platform. But what are the other benefits that SIP trunking can offer to forward-thinking companies?
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The Benefits of Outsourcing an Inbound Call Center
For a company that provides customer service or tech support, it is vital that every phone call must be answered in a timely manner. However, during a peak period there are times when calls overflow. Inbound customer service calls have a tendency to come in peaks and valleys. But being unable to handle overflow calls […]
Big Six Energy Companies Set To Pocket £106 Per Household Over The Next Year
The ‘big six’ energy companies – British Gas, E.ON, EDF, npower, SSE and Scottish Power – are set to double their profit margins over the next year and pocket £106 per household. The forecast arrives at a time when the industry faces its biggest probe into company practice and profiteering. The report filed by energy […]