While working with customers, certain key cardinal rules need to be followed. One of them is the portrayal of proper etiquette in the area of customer service. It not only ensures business continuity but also helps earn customer loyalty. Understand the tactics of proper customer-care etiquette in this article. The voice of a customer service […]
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The Pros and Cons of Customer Surveys
In the hyper-competitive business world of the twenty-first century, every little bit of market research helps. Businesses oftentimes find themselves making many tiny shifts in their business practices to try to maximize their profits. This can be something as small as changing the colors on a uniform or adjusting an employee’s closing announcement script. Whatever […]
Top 5 Key Factors for Success with a Mainframe Project
Mainframe projects are able to significantly grow your finances and deliver lucrative returns on investment. They can drive a business to success, but they often require substantial investment. The level of risk you take with mainframe investment, and payback period, can be significantly reduced if you follow these top five tips. 1) Risk Benefit Analysis […]